3CX Drops support for Polycom and Grandstream
It looks like as of Version 12, Service Pack 3, that 3CX has dropped support for Polycom and Grandstream phones.
The phones no longer show up in the Phones area as Provisioned making it impossible to reboot or provision them from the console.
A discussion about this can be found on the 3CX forum here:
http://www.3cx.com/forums/polycom-phones-show-as-unprovisioned-38477.html
This article http://www.3cx.com/support/polycom-phon ... hallenges/ contains reasons why 3CX doesn't want to support Polycom phones anymore.
Time to find a new PBX or is this just a bug?
Tell me what you think in the comments.
Our 3CX Background:
Skills Inc has 250 Polycom SoundPoint phones connection to a 3CX PBX.
The phones all connect to one Hyper-V Virtual server over a Fiber Optic WAN from 3 locations. We have a Comcast PRI that connects to a Patton Gateway for our main trunk. We use Grandstream FXO GXW4104 gateways to connect analog lines to the 3CX at each location for 911 calls.
The phones no longer show up in the Phones area as Provisioned making it impossible to reboot or provision them from the console.
A discussion about this can be found on the 3CX forum here:
http://www.3cx.com/forums/polycom-phones-show-as-unprovisioned-38477.html
This article http://www.3cx.com/support/polycom-phon ... hallenges/ contains reasons why 3CX doesn't want to support Polycom phones anymore.
Time to find a new PBX or is this just a bug?
Tell me what you think in the comments.
Our 3CX Background:
Skills Inc has 250 Polycom SoundPoint phones connection to a 3CX PBX.
The phones all connect to one Hyper-V Virtual server over a Fiber Optic WAN from 3 locations. We have a Comcast PRI that connects to a Patton Gateway for our main trunk. We use Grandstream FXO GXW4104 gateways to connect analog lines to the 3CX at each location for 911 calls.
Comments