3CX Drops support for Polycom and Grandstream
The phones no longer show up in the Phones area as Provisioned making it impossible to reboot or provision them from the console.
A discussion about this can be found on the 3CX forum here:
This article http://www.3cx.com/support/polycom-phon ... hallenges/ contains reasons why 3CX doesn't want to support Polycom phones anymore.
Time to find a new PBX or is this just a bug?
Tell me what you think in the comments.
Our 3CX Background:
Skills Inc has 250 Polycom SoundPoint phones connection to a 3CX PBX.
The phones all connect to one Hyper-V Virtual server over a Fiber Optic WAN from 3 locations. We have a Comcast PRI that connects to a Patton Gateway for our main trunk. We use Grandstream FXO GXW4104 gateways to connect analog lines to the 3CX at each location for 911 calls.