Posts

Showing posts from December, 2004

How to fix a corrupt installation of Visual Quality

I found the solution to this problem posted on the Visual Quality newsgroup the other day.

Problem: One of my users deleted Visual Quality from his computer. He did not use CONTROL PANEL, Add and remove programs to remove visual Quality. He Deleted VQ right from Program files.
Now, I would like to reinstall the Quality but as soon as I launch the installation the system gives me choice to modify, remove or repair. I did all these options but nothing happens (Since al files are deleted). I’m not able to reinstall Visual Quality. I copied all Quality files from another computer to this computer but that didn’t help either.


Solution: Open regedit and delete this key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersionUninstall{4007C318-F138-11D4-B6A3-00C04F22103D}]

When you look at this key is should have the Uninstall information. When you delete it, the setup program assumes that VQ is not installed.

Lilly's Visual Quality for Visual Enterprise Troubleshooting

If you have Visual Quality installed at your site, then you know the wonders of setting up this very picky software. The hardest part for us has been getting it to work with Visual Enterpise. Also known as Visual Manufacturing. We are currently on version 6.3.8 of VM.

Here is a list of some tips on getting VQ to work.
I'm using SQL2000, but I'm sure this will apply to all the databases that Lilly supports.

Problem: I cannot login to Visual Manufacturing as IQS. I get a error window that asks me if I want to halt or continue.
Solution: Login as SYSADM and use the USERS dialog box to delete and recreate the IQS account. Then run "Fix Synonyms and Grants". Make sure you delete/create users from Visual Manufacturing and not from the database tools that come with SQL, Oracle or SQLbase.
I have had to do this on every test database I created. It does not harm the login of IQS to other VM/VQ databases. Remember, changing the password in one VM database will change it in …